Skip to content

Frequently Asked Questions

  • Catnip does not expire/go bad if it is stored in a dry place. It will just slowly dry out over time. You can reinvigorate the catnip oils by rubbing it in between your fingers. Catnip is the freshest within the first 6 months. You can determine the date of production by a code that is stamped on the bottle. It is six digits followed by one or two letters and represents the year, month, and day of production – YYMMDD.

  • You can sprinkle or rub catnip on food, toys, scratchers, or beds, and it is safe for cats to eat.

  • While the spray does deter some cats from scratching, unfortunately not all cats respond in the same manner as they can have different sensitivities to the deterring ingredients. We do recommend having other scratching surfaces available for your cat.

  • Unfortunately, replacement posts are not available individually as the scratchers are manufactured and assembled in their entirety at our factory overseas. Our apologies for the inconvenience!

  • Mystery Motion & Pure Commotion replacement wands are not currently available for purchase. Please contact us at customer@worldwise.com and we’ll be happy to assist.

    The SmartyKat Universal Wand 3 Pack is compatible with almost all other Petlinks toys and is available for purchase on Amazon and Chewy.com.

  • Please contact us at customer@worldwise.com and we’ll be happy to assist.